RGII is committed to providing a high standard of service to customers and gas installers.
By regulating gas installers, RGII aim to improve the safety of gas installations and reduce the number of accidents caused by unsafe installations.
The customer charter outlines RGII's commitments to customers and gas installers with regards to the following areas:
- Overall Customer Service Standards
- Guaranteed Service Standards
- Website and Publication
- Complaints / Appeals
To view RGII's customer charter, please click here.